![](\"https:\/\/www.03camper.com\/wp-content\/uploads\/2023\/11\/pic_QA.png\" "\\"pic_QA\\"")
<\/span><\/div>Everything you need to know<\/h6><\/div><\/div><\/div><\/div><\/div>Questions & Answers<\/div><\/div><\/div><\/div><\/div><\/div>Rental Eligibility<\/b><\/h4><\/div><\/i><\/i><\/span>What are the requirements for renting a car?<\/span><\/a><\/h4><\/div>\n\n- The renter of the company's campervan must be at least 20 years old, hold a valid driver's license, and can only pay by credit card with a validity date of more than 6 months.<\/li>\n
- It is necessary to agree to the terms and conditions of the contract. Terms and Conditions
\nof Agreement Please see here<\/b>
\n<\/a> (URL link will be updated separately)<\/li>\n- 03Camper reserves the right to rent the car as a last resort.<\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Is it possible to rent a car in Taiwan with an International Driver's Permit?<\/span><\/a><\/h4><\/div>\n\n- Tenants holding a Republic of China ID card are limited to using the vehicle rented with a Republic of China driver's license.<\/span><\/li>\n
- The use of the International Driver's Permit is based on the reciprocal conditions signed between the Taiwan government and other countries, please refer to the announcement of the General Administration of Highways of the Ministry of Communications<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Can I use a Hong Kong or Macau driver's license to rent a car in Taiwan?<\/span><\/a><\/h4><\/div>You must hold a locally issued International Driving Permit (IDP).<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Service<\/b><\/h4><\/div><\/i><\/i><\/span>How do I make a reservation? How do I pay my rent?<\/span><\/a><\/h4><\/div>\n\n- Reservations can be made directly through the 03Camper website.<\/span><\/li>\n
- Or call the customer service hotline at 02-28226969, and the service staff will assist you in making a reservation.<\/span><\/li>\n
- After making an appointment, you can pay the full amount online, and the order will be officially established after the payment is successful.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>How to calculate the lease period, and how to distinguish between weekdays and holidays?<\/span><\/a><\/h4><\/div>\n\n- Weekdays are defined as Monday to Thursday; Weekends are defined as Friday to Sunday.<\/li>\n
- Rental periods are calculated on a daily\/24-hour basis. The overtime fee per hour is 1\/10 of the announced list price (Beach: $750\/hr, Caddy: $450\/hr); overtime exceeding 6 hours will be charged as a full day.<\/li>\n
- Weekday Rates:\n
\n- Beach: $7,500\/day for a single day; $5,000\/day for 2 days or more.<\/li>\n
- Caddy: $4,500\/day for a single day; $3,000\/day for 2 days or more.<\/li>\n<\/ul>\n<\/li>\n
- Weekend Rates:\n
\n- Beach: $7,500\/day for a single day; $6,000\/day for 2 days or more.<\/li>\n
- Caddy: $4,500\/day for a single day; $3,500\/day for 2 days or more.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
The above amounts are for rental only and do not include insurance or other additional fees. Special promotional offers are subject to website announcements. The company reserves the right of final order acceptance or cancellation.
For other rental period requirements, please contact our customer service personnel.<\/p>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Refund and rescheduling policy<\/span><\/a><\/h4><\/div>\n\n- Cancellations made up to 10 days prior to departure will be refunded in full.<\/span><\/li>\n
- Cancellations made 7-9 days prior to departure will incur a processing fee of 50% of the total amount of the order.<\/span><\/li>\n
- Cancellations made 4-6 days prior to departure will incur a 60% processing fee for the full amount of the order.<\/span><\/li>\n
- Cancellations made 2-3 days prior to departure will incur a processing fee of 70% of the total amount of the order.<\/span><\/li>\n
- Cancellations made 1 day prior to departure will incur a processing fee of 80% of the total amount of the order.<\/span><\/li>\n
- Cancellations made on the day of departure will incur a full order processing fee.<\/span><\/li>\n
- Postponing 3 days or less before departure incurs a processing fee of 1,000 TWD. Postponing more than 3 days in advance incurs a fee of 500 TWD.<\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>What you need to know when picking up your car<\/span><\/a><\/h4><\/div>\nTo ensure the best experience for renters of the Volkswagen California, 03Camper provides a usage briefing before vehicle pickup. This includes instructions on operating the pop-up roof, adjusting the seats for lounge mode and sleep mode, retrieving and storing the hidden folding table and chairs, using the side awning, and more. Renters must attend the briefing and practice the procedures before completing the pickup process.<\/p>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>What you need to know about returning the car<\/span><\/a><\/h4><\/div>\n\n- Before returning the vehicle, please make sure that the interior of the vehicle is tidy and not dirty, if there is damage or cause defacement of the vehicle, odor residue, animal hair residue, etc., a cleaning fee of $2,000 will be charged.<\/span><\/li>\n
- When returning the vehicle, please be sure to fill up the tank (this vehicle uses diesel), if the fuel is not filled, the full vehicle will be charged $2,000.<\/span><\/li>\n
- During the lease period, the lessee shall pay the parking fee before returning the car, and the lessee shall be responsible for paying the penalty case due to violation or overtime payment, and the lessee shall be responsible for repaying the penalty due to violation and overtime payment, and the lessee shall be responsible for repaying the parking fee on behalf of the lessor.<\/span><\/li>\n
- During the rental period, the renter shall bear the highway toll ETC fee derived from the rental, and shall be settled separately when returning the car.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Is there a mileage limit for renting a car? How is oil calculated?<\/span><\/a><\/h4><\/div>\n1. During the rental period, the maximum mileage of the vehicle is 400 kilometers per day, and an additional TWD 10 will be charged for each kilometer of excess mileage.<\/span>
\n<\/span>2. This model is only diesel, and will be filled up when the car is delivered, and the lessee will refuel by himself during the rental period, and return the car with a full tank at the time of return, if the fuel is not filled, the whole car will be filled up with NT$2,000 to charge; If the lessee mistakenly adds other fuels, it shall bear the maintenance costs incurred due to the misuse of fuels.<\/span><\/p>\n<\/div><\/div><\/div><\/i><\/i><\/span>Why is the car rental over and the car has been returned for a long time, but the money is deducted unexplained, how to inquire?<\/span><\/a><\/h4><\/div>\n\n- If the parking fee is not paid or a violation ticket is incurred, the credit card authorization form filled in at the time of rental will be debited. The deduction fee is subject to administrative processing fees.<\/span><\/li>\n
- On the day of deduction, the deduction notice and relevant documents will be sent by email; Please check the email address registered at the time of rental.<\/span><\/li>\n
- The deduction time varies according to the processing time of each regional government, and 03Camper will deduct the fee after receiving the notice from the government unit.<\/span><\/li>\n
- Or please contact the customer service hotline 02-28226969, or go to the official website of 03Camper to leave a message, and the service staff will help clarify.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Overtime Fee Calculation<\/span><\/a><\/h4><\/div>\n\n- The overtime fee per hour is calculated at 1\/10 of the announced list price (Beach: $750\/hr, Caddy: $450\/hr); overtime exceeding 6 hours will be charged as a full day.<\/li>\n
- The earliest pick-up time at all company locations is 09:00, and the latest return time is 19:00.<\/li>\n
- In the event of a delayed return, please inform us at least three hours before the scheduled return time. However, the company reserves the right to decide whether to permit the late return based on the actual circumstances.<\/li>\n
- If a late return is not reported in advance or the vehicle is returned after 09:00 the following morning, resulting in business losses due to 03camper's breach of contract with a third party, the charge will be three times the rental fee plus the daily rental rate.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Rental Eligibility<\/b><\/h4><\/div><\/i><\/i><\/span>What are the requirements for renting a car?<\/span><\/a><\/h4><\/div>\n\n- The renter of the company's campervan must be at least 20 years old, hold a valid driver's license, and can only pay by credit card with a validity date of more than 6 months.<\/li>\n
- It is necessary to agree to the terms and conditions of the contract. Terms and Conditions
\nof Agreement Please see here<\/b>
\n<\/a> (URL link will be updated separately)<\/li>\n- 03Camper reserves the right to rent the car as a last resort.<\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Is it possible to rent a car in Taiwan with an International Driver's Permit?<\/span><\/a><\/h4><\/div>\n\n- Tenants holding a Republic of China ID card are limited to using the vehicle rented with a Republic of China driver's license.<\/span><\/li>\n
- The use of the International Driver's Permit is based on the reciprocal conditions signed between the Taiwan government and other countries, please refer to the announcement of the General Administration of Highways of the Ministry of Communications<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Can I use a Hong Kong or Macau driver's license to rent a car in Taiwan?<\/span><\/a><\/h4><\/div>You must hold a locally issued International Driving Permit (IDP).<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Service<\/b><\/h4><\/div><\/i><\/i><\/span>How do I make a reservation? How do I pay my rent?<\/span><\/a><\/h4><\/div>\n\n- Reservations can be made directly through the 03Camper website.<\/span><\/li>\n
- Or call the customer service hotline at 02-28226969, and the service staff will assist you in making a reservation.<\/span><\/li>\n
- After making an appointment, you can pay the full amount online, and the order will be officially established after the payment is successful.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>How to calculate the lease period, and how to distinguish between weekdays and holidays?<\/span><\/a><\/h4><\/div>\n\n- Weekdays are defined as Monday to Thursday; Weekends are defined as Friday to Sunday.<\/li>\n
- Rental periods are calculated on a daily\/24-hour basis. The overtime fee per hour is 1\/10 of the announced list price (Beach: $750\/hr, Caddy: $450\/hr); overtime exceeding 6 hours will be charged as a full day.<\/li>\n
- Weekday Rates:\n
\n- Beach: $7,500\/day for a single day; $5,000\/day for 2 days or more.<\/li>\n
- Caddy: $4,500\/day for a single day; $3,000\/day for 2 days or more.<\/li>\n<\/ul>\n<\/li>\n
- Weekend Rates:\n
\n- Beach: $7,500\/day for a single day; $6,000\/day for 2 days or more.<\/li>\n
- Caddy: $4,500\/day for a single day; $3,500\/day for 2 days or more.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
The above amounts are for rental only and do not include insurance or other additional fees. Special promotional offers are subject to website announcements. The company reserves the right of final order acceptance or cancellation.
For other rental period requirements, please contact our customer service personnel.<\/p>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Refund and rescheduling policy<\/span><\/a><\/h4><\/div>\n\n- Cancellations made up to 10 days prior to departure will be refunded in full.<\/span><\/li>\n
- Cancellations made 7-9 days prior to departure will incur a processing fee of 50% of the total amount of the order.<\/span><\/li>\n
- Cancellations made 4-6 days prior to departure will incur a 60% processing fee for the full amount of the order.<\/span><\/li>\n
- Cancellations made 2-3 days prior to departure will incur a processing fee of 70% of the total amount of the order.<\/span><\/li>\n
- Cancellations made 1 day prior to departure will incur a processing fee of 80% of the total amount of the order.<\/span><\/li>\n
- Cancellations made on the day of departure will incur a full order processing fee.<\/span><\/li>\n
- Postponing 3 days or less before departure incurs a processing fee of 1,000 TWD. Postponing more than 3 days in advance incurs a fee of 500 TWD.<\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>What you need to know when picking up your car<\/span><\/a><\/h4><\/div>\nTo ensure the best experience for renters of the Volkswagen California, 03Camper provides a usage briefing before vehicle pickup. This includes instructions on operating the pop-up roof, adjusting the seats for lounge mode and sleep mode, retrieving and storing the hidden folding table and chairs, using the side awning, and more. Renters must attend the briefing and practice the procedures before completing the pickup process.<\/p>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>What you need to know about returning the car<\/span><\/a><\/h4><\/div>\n\n- Before returning the vehicle, please make sure that the interior of the vehicle is tidy and not dirty, if there is damage or cause defacement of the vehicle, odor residue, animal hair residue, etc., a cleaning fee of $2,000 will be charged.<\/span><\/li>\n
- When returning the vehicle, please be sure to fill up the tank (this vehicle uses diesel), if the fuel is not filled, the full vehicle will be charged $2,000.<\/span><\/li>\n
- During the lease period, the lessee shall pay the parking fee before returning the car, and the lessee shall be responsible for paying the penalty case due to violation or overtime payment, and the lessee shall be responsible for repaying the penalty due to violation and overtime payment, and the lessee shall be responsible for repaying the parking fee on behalf of the lessor.<\/span><\/li>\n
- During the rental period, the renter shall bear the highway toll ETC fee derived from the rental, and shall be settled separately when returning the car.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Is there a mileage limit for renting a car? How is oil calculated?<\/span><\/a><\/h4><\/div>\n1. During the rental period, the maximum mileage of the vehicle is 400 kilometers per day, and an additional TWD 10 will be charged for each kilometer of excess mileage.<\/span>
\n<\/span>2. This model is only diesel, and will be filled up when the car is delivered, and the lessee will refuel by himself during the rental period, and return the car with a full tank at the time of return, if the fuel is not filled, the whole car will be filled up with NT$2,000 to charge; If the lessee mistakenly adds other fuels, it shall bear the maintenance costs incurred due to the misuse of fuels.<\/span><\/p>\n<\/div><\/div><\/div><\/i><\/i><\/span>Why is the car rental over and the car has been returned for a long time, but the money is deducted unexplained, how to inquire?<\/span><\/a><\/h4><\/div>\n\n- If the parking fee is not paid or a violation ticket is incurred, the credit card authorization form filled in at the time of rental will be debited. The deduction fee is subject to administrative processing fees.<\/span><\/li>\n
- On the day of deduction, the deduction notice and relevant documents will be sent by email; Please check the email address registered at the time of rental.<\/span><\/li>\n
- The deduction time varies according to the processing time of each regional government, and 03Camper will deduct the fee after receiving the notice from the government unit.<\/span><\/li>\n
- Or please contact the customer service hotline 02-28226969, or go to the official website of 03Camper to leave a message, and the service staff will help clarify.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Overtime Fee Calculation<\/span><\/a><\/h4><\/div>\n\n- The overtime fee per hour is calculated at 1\/10 of the announced list price (Beach: $750\/hr, Caddy: $450\/hr); overtime exceeding 6 hours will be charged as a full day.<\/li>\n
- The earliest pick-up time at all company locations is 09:00, and the latest return time is 19:00.<\/li>\n
- In the event of a delayed return, please inform us at least three hours before the scheduled return time. However, the company reserves the right to decide whether to permit the late return based on the actual circumstances.<\/li>\n
- If a late return is not reported in advance or the vehicle is returned after 09:00 the following morning, resulting in business losses due to 03camper's breach of contract with a third party, the charge will be three times the rental fee plus the daily rental rate.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
<\/i><\/i><\/span>What are the requirements for renting a car?<\/span><\/a><\/h4><\/div>\n\n- The renter of the company's campervan must be at least 20 years old, hold a valid driver's license, and can only pay by credit card with a validity date of more than 6 months.<\/li>\n
- It is necessary to agree to the terms and conditions of the contract. Terms and Conditions
\nof Agreement Please see here<\/b>
\n<\/a> (URL link will be updated separately)<\/li>\n- 03Camper reserves the right to rent the car as a last resort.<\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Is it possible to rent a car in Taiwan with an International Driver's Permit?<\/span><\/a><\/h4><\/div>\n\n- Tenants holding a Republic of China ID card are limited to using the vehicle rented with a Republic of China driver's license.<\/span><\/li>\n
- The use of the International Driver's Permit is based on the reciprocal conditions signed between the Taiwan government and other countries, please refer to the announcement of the General Administration of Highways of the Ministry of Communications<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Can I use a Hong Kong or Macau driver's license to rent a car in Taiwan?<\/span><\/a><\/h4><\/div>You must hold a locally issued International Driving Permit (IDP).<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Service<\/b><\/h4><\/div><\/i><\/i><\/span>How do I make a reservation? How do I pay my rent?<\/span><\/a><\/h4><\/div>\n\n- Reservations can be made directly through the 03Camper website.<\/span><\/li>\n
- Or call the customer service hotline at 02-28226969, and the service staff will assist you in making a reservation.<\/span><\/li>\n
- After making an appointment, you can pay the full amount online, and the order will be officially established after the payment is successful.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>How to calculate the lease period, and how to distinguish between weekdays and holidays?<\/span><\/a><\/h4><\/div>\n\n- Weekdays are defined as Monday to Thursday; Weekends are defined as Friday to Sunday.<\/li>\n
- Rental periods are calculated on a daily\/24-hour basis. The overtime fee per hour is 1\/10 of the announced list price (Beach: $750\/hr, Caddy: $450\/hr); overtime exceeding 6 hours will be charged as a full day.<\/li>\n
- Weekday Rates:\n
\n- Beach: $7,500\/day for a single day; $5,000\/day for 2 days or more.<\/li>\n
- Caddy: $4,500\/day for a single day; $3,000\/day for 2 days or more.<\/li>\n<\/ul>\n<\/li>\n
- Weekend Rates:\n
\n- Beach: $7,500\/day for a single day; $6,000\/day for 2 days or more.<\/li>\n
- Caddy: $4,500\/day for a single day; $3,500\/day for 2 days or more.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
The above amounts are for rental only and do not include insurance or other additional fees. Special promotional offers are subject to website announcements. The company reserves the right of final order acceptance or cancellation.
For other rental period requirements, please contact our customer service personnel.<\/p>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Refund and rescheduling policy<\/span><\/a><\/h4><\/div>\n\n- Cancellations made up to 10 days prior to departure will be refunded in full.<\/span><\/li>\n
- Cancellations made 7-9 days prior to departure will incur a processing fee of 50% of the total amount of the order.<\/span><\/li>\n
- Cancellations made 4-6 days prior to departure will incur a 60% processing fee for the full amount of the order.<\/span><\/li>\n
- Cancellations made 2-3 days prior to departure will incur a processing fee of 70% of the total amount of the order.<\/span><\/li>\n
- Cancellations made 1 day prior to departure will incur a processing fee of 80% of the total amount of the order.<\/span><\/li>\n
- Cancellations made on the day of departure will incur a full order processing fee.<\/span><\/li>\n
- Postponing 3 days or less before departure incurs a processing fee of 1,000 TWD. Postponing more than 3 days in advance incurs a fee of 500 TWD.<\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>What you need to know when picking up your car<\/span><\/a><\/h4><\/div>\nTo ensure the best experience for renters of the Volkswagen California, 03Camper provides a usage briefing before vehicle pickup. This includes instructions on operating the pop-up roof, adjusting the seats for lounge mode and sleep mode, retrieving and storing the hidden folding table and chairs, using the side awning, and more. Renters must attend the briefing and practice the procedures before completing the pickup process.<\/p>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>What you need to know about returning the car<\/span><\/a><\/h4><\/div>\n\n- Before returning the vehicle, please make sure that the interior of the vehicle is tidy and not dirty, if there is damage or cause defacement of the vehicle, odor residue, animal hair residue, etc., a cleaning fee of $2,000 will be charged.<\/span><\/li>\n
- When returning the vehicle, please be sure to fill up the tank (this vehicle uses diesel), if the fuel is not filled, the full vehicle will be charged $2,000.<\/span><\/li>\n
- During the lease period, the lessee shall pay the parking fee before returning the car, and the lessee shall be responsible for paying the penalty case due to violation or overtime payment, and the lessee shall be responsible for repaying the penalty due to violation and overtime payment, and the lessee shall be responsible for repaying the parking fee on behalf of the lessor.<\/span><\/li>\n
- During the rental period, the renter shall bear the highway toll ETC fee derived from the rental, and shall be settled separately when returning the car.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Is there a mileage limit for renting a car? How is oil calculated?<\/span><\/a><\/h4><\/div>\n1. During the rental period, the maximum mileage of the vehicle is 400 kilometers per day, and an additional TWD 10 will be charged for each kilometer of excess mileage.<\/span>
\n<\/span>2. This model is only diesel, and will be filled up when the car is delivered, and the lessee will refuel by himself during the rental period, and return the car with a full tank at the time of return, if the fuel is not filled, the whole car will be filled up with NT$2,000 to charge; If the lessee mistakenly adds other fuels, it shall bear the maintenance costs incurred due to the misuse of fuels.<\/span><\/p>\n<\/div><\/div><\/div><\/i><\/i><\/span>Why is the car rental over and the car has been returned for a long time, but the money is deducted unexplained, how to inquire?<\/span><\/a><\/h4><\/div>\n\n- If the parking fee is not paid or a violation ticket is incurred, the credit card authorization form filled in at the time of rental will be debited. The deduction fee is subject to administrative processing fees.<\/span><\/li>\n
- On the day of deduction, the deduction notice and relevant documents will be sent by email; Please check the email address registered at the time of rental.<\/span><\/li>\n
- The deduction time varies according to the processing time of each regional government, and 03Camper will deduct the fee after receiving the notice from the government unit.<\/span><\/li>\n
- Or please contact the customer service hotline 02-28226969, or go to the official website of 03Camper to leave a message, and the service staff will help clarify.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Overtime Fee Calculation<\/span><\/a><\/h4><\/div>\n\n- The overtime fee per hour is calculated at 1\/10 of the announced list price (Beach: $750\/hr, Caddy: $450\/hr); overtime exceeding 6 hours will be charged as a full day.<\/li>\n
- The earliest pick-up time at all company locations is 09:00, and the latest return time is 19:00.<\/li>\n
- In the event of a delayed return, please inform us at least three hours before the scheduled return time. However, the company reserves the right to decide whether to permit the late return based on the actual circumstances.<\/li>\n
- If a late return is not reported in advance or the vehicle is returned after 09:00 the following morning, resulting in business losses due to 03camper's breach of contract with a third party, the charge will be three times the rental fee plus the daily rental rate.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
- \n
- The renter of the company's campervan must be at least 20 years old, hold a valid driver's license, and can only pay by credit card with a validity date of more than 6 months.<\/li>\n
- It is necessary to agree to the terms and conditions of the contract. Terms and Conditions
\nof Agreement Please see here<\/b>
\n<\/a> (URL link will be updated separately)<\/li>\n- 03Camper reserves the right to rent the car as a last resort.<\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Is it possible to rent a car in Taiwan with an International Driver's Permit?<\/span><\/a><\/h4><\/div>
\n- \n
- Tenants holding a Republic of China ID card are limited to using the vehicle rented with a Republic of China driver's license.<\/span><\/li>\n
- The use of the International Driver's Permit is based on the reciprocal conditions signed between the Taiwan government and other countries, please refer to the announcement of the General Administration of Highways of the Ministry of Communications<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Can I use a Hong Kong or Macau driver's license to rent a car in Taiwan?<\/span><\/a><\/h4><\/div>
You must hold a locally issued International Driving Permit (IDP).<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Service<\/b><\/h4><\/div>
<\/i><\/i><\/span>How do I make a reservation? How do I pay my rent?<\/span><\/a><\/h4><\/div>
\n- \n
- Reservations can be made directly through the 03Camper website.<\/span><\/li>\n
- Or call the customer service hotline at 02-28226969, and the service staff will assist you in making a reservation.<\/span><\/li>\n
- After making an appointment, you can pay the full amount online, and the order will be officially established after the payment is successful.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>How to calculate the lease period, and how to distinguish between weekdays and holidays?<\/span><\/a><\/h4><\/div>
\n- \n
- Weekdays are defined as Monday to Thursday; Weekends are defined as Friday to Sunday.<\/li>\n
- Rental periods are calculated on a daily\/24-hour basis. The overtime fee per hour is 1\/10 of the announced list price (Beach: $750\/hr, Caddy: $450\/hr); overtime exceeding 6 hours will be charged as a full day.<\/li>\n
- Weekday Rates:\n
- \n
- Beach: $7,500\/day for a single day; $5,000\/day for 2 days or more.<\/li>\n
- Caddy: $4,500\/day for a single day; $3,000\/day for 2 days or more.<\/li>\n<\/ul>\n<\/li>\n
- Weekend Rates:\n
- \n
- Beach: $7,500\/day for a single day; $6,000\/day for 2 days or more.<\/li>\n
- Caddy: $4,500\/day for a single day; $3,500\/day for 2 days or more.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
The above amounts are for rental only and do not include insurance or other additional fees. Special promotional offers are subject to website announcements. The company reserves the right of final order acceptance or cancellation.
For other rental period requirements, please contact our customer service personnel.<\/p>\n<\/div><\/div><\/div><\/i><\/i><\/span>Refund and rescheduling policy<\/span><\/a><\/h4><\/div>
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- Cancellations made up to 10 days prior to departure will be refunded in full.<\/span><\/li>\n
- Cancellations made 7-9 days prior to departure will incur a processing fee of 50% of the total amount of the order.<\/span><\/li>\n
- Cancellations made 4-6 days prior to departure will incur a 60% processing fee for the full amount of the order.<\/span><\/li>\n
- Cancellations made 2-3 days prior to departure will incur a processing fee of 70% of the total amount of the order.<\/span><\/li>\n
- Cancellations made 1 day prior to departure will incur a processing fee of 80% of the total amount of the order.<\/span><\/li>\n
- Cancellations made on the day of departure will incur a full order processing fee.<\/span><\/li>\n
- Postponing 3 days or less before departure incurs a processing fee of 1,000 TWD. Postponing more than 3 days in advance incurs a fee of 500 TWD.<\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>What you need to know when picking up your car<\/span><\/a><\/h4><\/div>
\nTo ensure the best experience for renters of the Volkswagen California, 03Camper provides a usage briefing before vehicle pickup. This includes instructions on operating the pop-up roof, adjusting the seats for lounge mode and sleep mode, retrieving and storing the hidden folding table and chairs, using the side awning, and more. Renters must attend the briefing and practice the procedures before completing the pickup process.<\/p>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>What you need to know about returning the car<\/span><\/a><\/h4><\/div>
\n- \n
- Before returning the vehicle, please make sure that the interior of the vehicle is tidy and not dirty, if there is damage or cause defacement of the vehicle, odor residue, animal hair residue, etc., a cleaning fee of $2,000 will be charged.<\/span><\/li>\n
- When returning the vehicle, please be sure to fill up the tank (this vehicle uses diesel), if the fuel is not filled, the full vehicle will be charged $2,000.<\/span><\/li>\n
- During the lease period, the lessee shall pay the parking fee before returning the car, and the lessee shall be responsible for paying the penalty case due to violation or overtime payment, and the lessee shall be responsible for repaying the penalty due to violation and overtime payment, and the lessee shall be responsible for repaying the parking fee on behalf of the lessor.<\/span><\/li>\n
- During the rental period, the renter shall bear the highway toll ETC fee derived from the rental, and shall be settled separately when returning the car.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Is there a mileage limit for renting a car? How is oil calculated?<\/span><\/a><\/h4><\/div>
\n1. During the rental period, the maximum mileage of the vehicle is 400 kilometers per day, and an additional TWD 10 will be charged for each kilometer of excess mileage.<\/span>
\n<\/span>2. This model is only diesel, and will be filled up when the car is delivered, and the lessee will refuel by himself during the rental period, and return the car with a full tank at the time of return, if the fuel is not filled, the whole car will be filled up with NT$2,000 to charge; If the lessee mistakenly adds other fuels, it shall bear the maintenance costs incurred due to the misuse of fuels.<\/span><\/p>\n<\/div><\/div><\/div><\/i><\/i><\/span>Why is the car rental over and the car has been returned for a long time, but the money is deducted unexplained, how to inquire?<\/span><\/a><\/h4><\/div>
\n- \n
- If the parking fee is not paid or a violation ticket is incurred, the credit card authorization form filled in at the time of rental will be debited. The deduction fee is subject to administrative processing fees.<\/span><\/li>\n
- On the day of deduction, the deduction notice and relevant documents will be sent by email; Please check the email address registered at the time of rental.<\/span><\/li>\n
- The deduction time varies according to the processing time of each regional government, and 03Camper will deduct the fee after receiving the notice from the government unit.<\/span><\/li>\n
- Or please contact the customer service hotline 02-28226969, or go to the official website of 03Camper to leave a message, and the service staff will help clarify.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
<\/i><\/i><\/span>Overtime Fee Calculation<\/span><\/a><\/h4><\/div>
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- The overtime fee per hour is calculated at 1\/10 of the announced list price (Beach: $750\/hr, Caddy: $450\/hr); overtime exceeding 6 hours will be charged as a full day.<\/li>\n
- The earliest pick-up time at all company locations is 09:00, and the latest return time is 19:00.<\/li>\n
- In the event of a delayed return, please inform us at least three hours before the scheduled return time. However, the company reserves the right to decide whether to permit the late return based on the actual circumstances.<\/li>\n
- If a late return is not reported in advance or the vehicle is returned after 09:00 the following morning, resulting in business losses due to 03camper's breach of contract with a third party, the charge will be three times the rental fee plus the daily rental rate.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
- On the day of deduction, the deduction notice and relevant documents will be sent by email; Please check the email address registered at the time of rental.<\/span><\/li>\n
- When returning the vehicle, please be sure to fill up the tank (this vehicle uses diesel), if the fuel is not filled, the full vehicle will be charged $2,000.<\/span><\/li>\n
- Cancellations made 7-9 days prior to departure will incur a processing fee of 50% of the total amount of the order.<\/span><\/li>\n
- Cancellations made up to 10 days prior to departure will be refunded in full.<\/span><\/li>\n
- Or call the customer service hotline at 02-28226969, and the service staff will assist you in making a reservation.<\/span><\/li>\n
- The use of the International Driver's Permit is based on the reciprocal conditions signed between the Taiwan government and other countries, please refer to the announcement of the General Administration of Highways of the Ministry of Communications<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>
- 03Camper reserves the right to rent the car as a last resort.<\/li>\n<\/ol>\n<\/div><\/div><\/div>